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Provider Guides

Short, step-by-step guides for getting the most out of BoneArc — from onboarding your first patient to certifying a month of RTM billing.

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Set up your first patient

The end-to-end walkthrough — referral code to first RTM claim — linking every step together.

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Getting patients on BoneArc

Registering patients with a referral code

Generate a code, share it, and let patients self-register straight onto your panel.

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Linking an existing patient

Connect a patient who already has a BoneArc account but isn’t linked to you.

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Building & assigning care

Uploading a protocol & assigning it

Turn a PDF or photo into a reusable template with Build from Document, then assign it.

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Editing a template

Refine a saved template’s exercises, phases, and timeline — and what that means for assigned patients.

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RTM billing & compliance

Who can bill RTM? PT, MD, NP & PA

Which professionals can bill RTM within their scope, how each credential bills, and the one-biller rule.

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Why isn’t my patient billable yet?

Walk the RTM billability gates in order — the first one that fails is your answer.

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Consent & the therapy plan of care

Why documented consent under a plan of care is required before any RTM billing.

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The RTM call

Placing the required interactive call each episode, logging it, and why it matters.

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How review time is tracked

How BoneArc accumulates your management time toward the thresholds.

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Certifying & downloading your billing

Certify a month of RTM and download the billing documentation for your biller.

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Outcomes & PROMs

Reading your Analytics & device outcomes

Your panel on the Analytics tab, and your cases grouped by implant system on the Implants tab.

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PROMs explained

What PROMs are, which validated instruments BoneArc uses, the 0–100 score, and where you review them.

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Recording an implant

For joint-replacement patients — capture the implant so it feeds your device-level outcomes.

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Your account & patients

Reviewing a patient’s recovery

Read daily logs, PROMs, and milestones to see how a patient is progressing.

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Managing your subscription

View your plan and manage billing from My Subscription — the billing portal, invoices, and plan changes.

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Editing your profile

Update your name, credentials, and provider details.

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Notifications & the daily digest

What BoneArc emails you, and how to adjust your notification preferences.

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For your patients

Patient help center ›

Plain-language guides you can share with patients — getting started, consent, daily check-ins, and their exercise program.

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BoneArc · Provider support guides