See your current plan and handle billing from one place. The My Subscription page shows your active plan and opens a secure billing portal for payment details, invoices, and plan changes.
Everything about your BoneArc plan lives on one page. In the left menu under ACCOUNT, open My Subscription to see the plan you’re on and to reach the billing portal for anything that touches payment.
You can always read your plan here without changing anything. Viewing is safe — the only actions that change billing are the buttons that open the secure billing portal, and each one asks you to confirm there before anything is charged.
Open My Subscription under ACCOUNT in the left menu.
The banner near the top shows your Active plan and its status (for example, active or past due). Below it, a card for each plan tier is listed, and your current one is marked Current Plan.
Each card lists what’s included and the plan’s seats and monthly minimum, so you can see exactly where your plan sits.
On your active-plan banner, click Manage billing & invoices. This opens BoneArc’s secure billing portal, handled by Stripe, where you can update your payment method, review charges, and download invoices.
Card and ACH are both accepted. You’re returned to the portal when you’re done — nothing changes on your plan unless you make a change yourself.
On the tier you want, click Upgrade to or Downgrade to. Both route through the billing portal. Upgrades take effect immediately and are prorated; downgrades apply at the next billing cycle.
The Enterprise tier is custom. Its card shows Contact Sales instead of a self-serve button.
Pilot providers see a Founding-partner pilot banner showing $0 due and how many days remain. The plan cards below show what your plan converts to when the pilot ends. Platform billing begins automatically at the end of the pilot window, and BoneArc emails a reminder beforehand.
A charge that looks wrong? Don’t adjust anything in the portal to compensate. For any billing question or dispute — a charge you don’t recognize, a plan change that didn’t apply, a refund — email billing@bonearc.com and the team will sort it out with you.
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